Privacy Statement
This statement explains what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.
The contents of this statement may change from time to time so please check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.
THE INFORMATION THAT WE COLLECT
We collect information about you when you engage with us either through our call centre, our website, other digital platforms or our partners. Some of this information does not identify you personally, but provides us with information about how you use our services and engage with us (we use this information to improve our services and make them more useful to you). The information we collect includes some or all of the following:
- Your personal details including name, date of birth, address, employment, and contact details
- Your banking and financial information where you may provide it (including income, expenditure, and previous credit history)
- Information about your lifestyle and home ownership
- Identifiers assigned to your computer or other devices, including your Internet Protocol (IP) address
- Cookie information
- Details of communications between us (for example emails or call recordings)
- Any other information which you may provide to us
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- Administering your vehicle quotes and policies.
- Carrying out anti-fraud and anti-money laundering checks and verifying your identity.
- Assessing financial risks, including carrying out credit reference checks and credit scoring assessments.
- Broking your finance agreement and any related services.
- Using your payment details to process payments or refunds.
- Sending you information about your end-of-contract obligations and renewals.
- Communicating with you about your quotes and policies, including responding to your inquiries.
- Administering debt recoveries.
- Undertaking market research and statistical analysis.
- Fulfilling our obligations owed to a relevant regulator or authority.
Our “legitimate interests” as referred to in this document include our legitimate business purposes and commercial interests in operating our business in a customer-focused, efficient, and sustainable manner, in accordance with all applicable legal and regulatory requirements.
HOW LONG DO WE KEEP YOUR INFORMATION FOR?
We will not hold your personal information for any longer than is necessary. If you are a customer or otherwise have a relationship with us, we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship. In any event, the retention period will be the statutory retention period unless there is a further legal or regulatory requirement to do so.
HOW CAN YOU MANAGE THE INFORMATION WE HOLD ABOUT YOU?
Under the data protection act you have certain rights in relation to the data we hold about you. Under GDPR these rights are extended and listed below;
to obtain access to, and copies of, the personal information that we hold about you;
to require that we cease processing your personal information if the processing is causing you damage or distress;
to require us not to send you marketing communications.
to require us to erase your personal information;
to require us to restrict or object to our data processing activities;
to receive from us the personal information we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal information to another data controller; and
to require us to correct the personal information we hold about you if it is incorrect.
Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.
AUTOMATED DECISIONS AND PROFILING
We will never make automated decisions when processing your data nor will we use profiling techniques.
WHO DO WE SHARE THIS WITH?
We do not sell your information to third parties, but we do work closely with third party suppliers who fulfil business activities for us. In these situations we will only share the information that is necessary for the third party to perform the processing activity it was provided for, such as;
third party service providers who support the operation of our business, such as IT and marketing suppliers, financial service providers, delivery companies, dealer groups and debt collection agencies (as is necessary for the performance of a contract between you and us and/or as is necessary for our legitimate interests);
third party insurance providers (as is necessary for the performance of a contract between you and us and/or as is necessary for our legitimate interests).
fraud prevention agencies and associations, (as is necessary for compliance with our legal obligations and/or as is necessary for our legitimate interests);
regulators and law enforcement agencies, including the police, the Financial Conduct Authority or any other relevant authority who may have jurisdiction (as is necessary for compliance with our legal obligations).
Some of these third parties may also be considered a data controller in respect of holding your personal data. In these cases, we will provide you with the privacy statements of those parties.
Sedulous Group Ltd
200 Burnt Oak Broadway, Edgware, Middlesex, HA8 0AP
Tel: 020 8952 6908 | Email: info@sedulousgroupltd.co.uk
Company No: 13272612 | FCA No: 964621
ICO Registered
Monday – Friday (10.00AM – 05.30PM) – Saturday- Sunday (10.00AM – 05.00PM)
Sedulous Group Ltd acts as a credit broker, not a lender. We are authorised and regulated by the Financial Conduct Authority (FCA No: 964621). Finance is subject to status, and terms and conditions apply. Guarantees may be required. Other offers may be available but cannot be used in conjunction with this offer.
We work with a range of carefully selected credit providers who may be able to assist with financing your purchase. Nationwide delivery is available.